Privacy Policy

1. Introduction

Prime Suretance is committed to protecting the privacy of visitors to our website and users of our services. This policy applies to information collected through our website, related domains, and any associated communications. By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following categories of information:

• Information you provide directly: such as your name, email address, and any details submitted through contact forms or account registration.
• Automatically collected information: such as IP address, browser type, device information, pages visited, and referring URLs, collected through cookies and similar technologies.
• Communications data: records of correspondence if you contact us for support or enquiries.

3. How We Use Your Information

We use collected information for purposes including:

• Operating, maintaining, and improving our website and services.
• Responding to enquiries and providing customer support.
• Sending administrative communications, such as updates to our policies.
• Analysing usage patterns to improve functionality and user experience.
• Complying with legal obligations and protecting against fraudulent or unauthorised activity.

4. Legal Basis for Processing

Where applicable under the General Data Protection Regulation (GDPR) or similar frameworks, we rely on one or more of the following legal bases to process personal data: your consent, performance of a contract, compliance with a legal obligation, or our legitimate interests in operating and improving our services, provided such interests are not outweighed by your data protection rights.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance functionality and analyse traffic. Cookies are small text files stored on your device. You can control or disable cookies through your browser settings; however, doing so may affect the functionality of certain features of our website.

6. How We Share Information

We do not sell personal information. We may share information with:

• Service providers who assist in operating our website and delivering our services, under appropriate confidentiality obligations.
• Professional advisers, such as legal or accounting consultants, where necessary.
• Regulatory or governmental authorities where required by law.
• A successor entity in the event of a merger, acquisition, or sale of assets, subject to continued protection of your information.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to securely delete or anonymise it.

8. Data Security

We implement reasonable technical and organisational measures designed to protect personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

If personal information is transferred outside the European Economic Area (EEA), we will take steps to ensure that appropriate safeguards are in place, consistent with applicable data protection requirements, to protect your information.

10. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to certain exceptions.
• Object to or restrict certain processing of your information.
• Request portability of your information in a structured, commonly used format.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details provided on our website. You may also have the right to lodge a complaint with a relevant data protection supervisory authority.

11. Children's Privacy

Our website and services are not directed at children, and we do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected such information, we will take reasonable steps to delete it.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. We encourage you to review the privacy policies of any third-party websites you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us using the contact details provided in the footer of our website.